Your journey to a hassle free purchase
If you are interested in one of our advertised vehicles, please reach out and call us on 07355 924 432 with any questions you have, our customer contact team won't try to hard sell you, we will give you "only the facts" about the vehicle and answer all questions you have honestly, openly and transparently.
The first step
Should you decide your chosen vehicle has a very high chance of being the right car for you, then you can come down and see us in person in Fareham, Hampshire or we can agree a viewing with you in your chosen location at a time convenient for yourself.
Viewing and test driving your chosen car
Once you have discussed a viewing with us, we will meet you with the vehicle on the same day or at a date and time of your choice, so that you can physically view and perform your own appraisal of your prospective purchase, followed by a thorough test drive.
Please note that we may ask that you pay a small deposit if you wish for us to hold any vehicle for you, beyond the one calendar day from first registering your interest with our team, please speak to your Customer Care team member.
The final step
As soon as you meet one of our professional team, they will show you their own Driving License as a form of identification.
Now it is time for you to check out the vehicle exterior, interior and engine bay, check the tyres, brakes and underbody, having a really good look over.
Have a friendly chat with our team member as you do this and then you will be ready to take the vehicle for a proper test drive.
Once your test drive is complete and we've answered any further questions that you have, then you can make a final decision, confirming that you are happy and want to go ahead.
"The vehicle is perfect, exactly how it was described, it's clear how much effort has gone into this cars preparation"
That's great, our mission is accomplished, we have brought you the best possible new purchase, without any hassle, pressure or pushy sales tactics.
This positive relationship and business practice leaves you to focus on the important moments in life, whilst letting your new used vehicle take you onwards to great places.
Once you have confirmed to us that you are happy with the vehicle, then our delivery driver will ask you to pay the balance in full by bank transfer to our business account.
As soon as the payment has cleared then your new vehicles ownership, will be transferred over to you and we will issue you with your warranty policy, copies of the respective sales contract and a brochure with after care information.
"What happens if I am not happy with the vehicle"
In the very highly-unlikely case that you find fault with the vehicle and you had paid a deposit for us to hold a vehicle for you, we will then refund said deposit, (if one was taken).
Purchase protection for all our customers
When you buy a car from ourselves you are protected by law under the Consumer Rights Act 2015. As a responsible vehicle trade specialist, we provide you with additional piece of mind, we do this by including comprehensive and full warranties, as well as providing other services which are unique to us, thereby guaranteeing that your investment is rock solid.
Warranties for all our vehicles
Our warranty and after care team, strive to provide the very best warranties on the planet. We work really hard to partner only with organisations whom share our core values and behaviours, ones that have a continual track record of demonstrating their capability to maintain the highest level of standards.
We guarantee that you will always be well looked after.
Government protection under UK retail laws
We are a proper limited company registered in the United Kingdom. This means that you have rights when you purchase a vehicle from us and these rights are written into UK law.
Regulated and accredited to a high standard
Our team regularly undertakes training and improvement activities in-line with our high quality accreditation. We strive to be the best in everything that we do, leading by example and proving beyond doubt that we have what it takes to offer our customers security in their purchase.
Fair and impartial
Here at Steadfast Ignition, we don't do rainy days, but in the unlikely event the need arises where there is a dispute between ourselves and a customer, we promise that we will fully honour and act on the fair and impartial advice from our sectors regulatory ombudsman. This is a guarantee from ourselves, that a final safety net of extra protection exists, offered specifically to our customers (one we expect that you will never need), but is none-the-less always available to you.
We want you to know that we will continue to act with care and kindness at all times, maintaining our steadfast integrity.
© Copyright 2023 Steadfast Ignition UK Ltd. All rights reserved.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.